service measures and commitments
1, according to user requirements, our company can send full-time service personnel to the construction site of equipment installation and commissioning guidance.
2, my company professional and technical personnel can be trained in the operation and maintenance of the supplied equipment.
3, equipment warranty period is usually one year from the date of operation of equipment.
4, damage to equipment, components, installation, commissioning and warranty period product quality reasons or other causes for the party, i will be repaired or replaced.
5, occurred during the warranty period of equipment operation failure, our service depart within four hours after receiving the notice, (less than 2000 km 24 hours, less than 3000 km within 36 hours) arrived at the scene to solve the problem.
6, the company provided for users involved in user know the information and documents related to property rights and proprietary technology bear the duty of confidentiality, disclosure to third parties and will not provide any form.